At Zippik, we want you to be happy with your purchase. If for any reason you are not completely satisfied with your order, we offer a simple return and refund process, subject to the terms and conditions below.
1. Returns Eligibility
We accept returns on most items within [7 days] of the delivery date, provided the following conditions are met:
The item must be unused, unwashed, and in the same condition as when you received it.
The item must be in its original packaging, including any tags or labels that were attached at the time of purchase.
The return request must be made within [0-4 days] from the date of delivery.
2. How to Return an Item
To initiate a return:
Contact our customer support team at [teamzippik@gmail.com or 9867333407] within [0-3 days] to request a return authorization.
Provide your order number and reason for the return.
We will provide you with instructions for how to return the item.
Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part (e.g., incorrect or defective item).
3. Refund Process
Once we receive and inspect your returned item, we will process your refund. If the return is approved, a refund will be credited to the original payment method within 7-10 days
Refund Timeframe: Refunds typically take [7-10 days] to process. The time it takes for the refund to reflect in your account will depend on your payment provider.
Partial Refunds: If the item shows signs of wear or damage, we reserve the right to issue a partial refund or deny the return request.
4. Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team at:
Business Name : zippik
Email: teamzippik@gmail.com
Phone: 9867333407
Address: 253/1st floor, Raghuleela Mega Mall, Kandivali, Jai Bhim Sanjay Nagar, Kandivali West